Privacy & Terms

These notices apply to the webspace service and related websites operated by Ruppen Multimedia GmbH (JRP APPLICATIONS).

1. Data controller

Ruppen Multimedia GmbH
Fadenstrasse 20
6020 Emmenbrücke
+41 79 823 92 74
info@jrp.app

UID / VAT no.: CHE-276.631.228 MWST
Commercial register: Canton of Lucerne, CH-100.4.820.748-3

2. Data we process

• Account and contact data you provide (e.g. email address, password hash, messages).
• Contract, billing and communication data in the context of webspace, domains and support.
• Technical data when visiting the website (e.g. IP address, browser, timestamp, log data).
• Hosting content and databases you store on your webspace, processed only to provide the service.

3. Purposes of processing

• Provision, operation and further development of webspace, domains, SSL and related services.
• Account management, contract handling, invoicing, support and communication.
• Secure and stable operation of our systems, including abuse prevention.
• Compliance with legal obligations and protection of legitimate interests.

4. Cookies, analytics and third parties

The customer dashboard uses technically necessary session cookies. We do not use advertising trackers. Payment and domain registration use the processors below.

• Payments: Stripe Payments Europe, Ltd., Dublin, Ireland, processes payments, invoices and the VAT calculation. Stripe receives your email address, billing address, VAT number if provided, and payment details. Card details are entered directly at Stripe and never reach us. Stripe's privacy policy applies: stripe.com/privacy.
• Domains: Openprovider (Hosting Concepts B.V., Rotterdam, Netherlands) registers and manages domains with the responsible registry, for example SWITCH for .ch. Domains are registered with the contact details of Ruppen Multimedia GmbH; we do not pass your personal data to Openprovider or the registry.

5. Retention, security and disclosure

• Account and billing data are kept for the contract term and as long as legal retention rules require.
• We apply appropriate technical and organizational security measures, including isolation of customer sites.
• Disclosure occurs only where necessary for operation, contract fulfilment or legal obligations.
• Data are stored on servers in Germany (EU); processors in the EEA may be used with appropriate safeguards.

6. Rights of data subjects

Under applicable data protection laws you have rights including access, rectification, restriction, deletion, data portability and withdrawal of consent. Contact: info@jrp.app

7. Terms of service

• These terms govern the paid webspace and domain services offered by Ruppen Multimedia GmbH. By creating an account and completing payment you accept them.
• A webspace includes storage (shared with MySQL up to the published quota), PHP, FTP, databases and SSL for assigned hostnames. Fair use applies; abusive or illegal content is forbidden.
• You are responsible for the content you publish, for securing your passwords, and for lawful use of the service. We may suspend a site that endangers the platform or violates the law.
• We aim for high availability but do not guarantee uninterrupted service. Planned maintenance and security work may cause short interruptions.
• Liability for slight negligence is excluded to the extent permitted by Swiss law. We are not liable for loss of data beyond restoring the latest available backup, or for third-party outages (payment, DNS, registry).
• Webspace is billed monthly and domains yearly in advance through Stripe. Prices are in CHF plus 8.1% VAT. Subscriptions renew automatically until you cancel them in the dashboard.
• Domains are registered in the name of Ruppen Multimedia GmbH and held for you while the subscription runs. On request we release a domain to another provider with a transfer code. The terms of the respective registry also apply.
• If a domain cannot be registered or transferred, we refund the payment in full. Periods already paid are not refunded when you cancel.
• Cancellation takes effect at the end of the paid period. After cancellation or unpaid invoices we may delete the site and its data after a short grace period.
• We may change prices or these terms with reasonable notice. Continued use after the effective date counts as acceptance; otherwise you may cancel before they take effect.
• Swiss law applies. Exclusive place of jurisdiction is Lucerne, Switzerland, unless mandatory consumer law says otherwise.
• If a provision is invalid, the remaining terms stay in force. The German text prevails if translations differ.

These terms and the product description on the dashboard form the contract for the webspace service.